Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of diane canfield

diane canfield

January 13, 2025

4  out of  5
rating by diane canfield
"I was shopping online for insurance when Carson contacted me. He gave me quotes on the types of insurance I needed. Compared to my current policies, State Farm was a much better fit and price. Thank you Carson and Alex."
We responded:
"Thank you for sharing your experience with us. We're delighted to hear that Carson and Alex were able to assist you in finding the right insurance fit at a competitive price. Please let us know how we can make your experience a 5-star one. "
Profile photo of Satheesh Sankappa

Satheesh Sankappa

January 11, 2025

5  out of  5
rating by Satheesh Sankappa
"Chad and Alex provided excellent service when I switched my auto and home insurance over to State Farm. Alex provided all the details, he was able to answer all my queries and it was a fantastic experience overall. Thank you!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent service during your insurance switch of your auto and home policies. Your satisfaction is our priority, and we're glad you had a fantastic experience. "
Profile photo of Phillip Carney

Phillip Carney

December 21, 2024

5  out of  5
rating by Phillip Carney
"Chad and his team did a great job explaining home and auto insurance coverages as well explaining the need for life insurance. I highly recommend Chad Elder State Farm."
We responded:
"Thank you for your outstanding review and recommendation. We're delighted to hear that the team effectively explained your insurance options. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Profile photo of Brig Nilsen

Brig Nilsen

December 14, 2024

5  out of  5
rating by Brig Nilsen
"I had a great experience working with Alex today! He was able to start my insurance same day and fully explain and answer all the questions and concerns that I had for my policy!"
We responded:
"Thank you for sharing your positive experience with Alex. We're thrilled to hear he was able to assist you promptly and address all your questions. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Heather “Miss Heather”

Heather “Miss Heather”

December 11, 2024

5  out of  5
rating by Heather “Miss Heather”
"Very easy to understand and was easy to contact. Got back to me in a timely manner. Was sure to get me the best policy at the best price."
We responded:
"Thank you, Heather, for your kind words. I'm delighted to hear that you found the process straightforward and efficient. It's always my goal to provide the best service and policies for my clients. "
Profile photo of Dana Lach

Dana Lach

December 6, 2024

5  out of  5
rating by Dana Lach
"Chad genuinely listened and helped us navigate a plan that fit our needs and budget."
We responded:
"Thank you for your kind words! We're delighted to hear that our team was able to assist you in finding a plan that suits your needs and budget. Your satisfaction is our top priority."
Profile photo of Gus Farah

Gus Farah

December 6, 2024

5  out of  5
rating by Gus Farah
"While experiencing an unexpected growth rate in my insurance, I reached out to Chad and he diligently worked on finding a solution for my family that saved money and accomplished our goals. Thanks for your hard work Chad."
We responded:
"Gus, it was a pleasure working with you to make sure your family has right home and auto insurance you need to keep you and your assets protected. "
Profile photo of Avalos Celene

Avalos Celene

December 5, 2024

5  out of  5
rating by Avalos Celene
"Fue un placer trabajar con el equipo de chad, me ayudaron bastante con la informacion de mi compra de aseguranza de vida y de mi carro los recomiendo 100% ! Recomendado hablan español !"
We responded:
"¡Gracias, Avalos Celene! Nos alegra saber que tuviste una experiencia positiva con nuestro equipo. Nos esforzamos por brindar el mejor servicio y nos complace que estés satisfecha con tu seguro de vida y de auto. ¡Agradecemos tu recomendación!"
Profile photo of Ryan Behnke

Ryan Behnke

December 2, 2024

5  out of  5
rating by Ryan Behnke
"Chad was awesome, helped me save money on car insurance. Also helped set up health insurance supplement. It was a very good experience. I would recommend him to anyone for your insurance needs. Sincerely. Ryan Behnke"
We responded:
"I enjoyed working with you on your car insurance and medical supplement policy. Thank you so much Ryan. "
Profile photo of Dianne Molvig

Dianne Molvig

November 19, 2024

5  out of  5
rating by Dianne Molvig
"I’m new to Oregon and had some referrals for this area from my previous agent. All ghosted me but I found Carson at Chad Elder on my own. What a gem! So helpful and he got me what I consider a great deal, better coverage than I had previously for less money."
We responded:
"Thank you, Dianne! We're thrilled to hear Carson provided you with excellent service and a great deal. Welcome to Oregon, and we're glad to have you with us"
Profile photo of Marcie Aker

Marcie Aker

November 15, 2024

5  out of  5
rating by Marcie Aker
"Chad and his team are extremely knowledgeable. He knew I was overpaying with my other agent and company. His rates for car insurance were incredible; we kept our low deductible and coverage amounts. We have a renter policy and car insurance through him. We will likely add life insurance too. Chad is incredibly responsive and helpful."
We responded:
"Thank you, Marcie, for your kind words. We're thrilled to hear that our team could provide you with better rates and excellent service for your life, car and renters insurance needs."
Profile photo of Altheia McCallum

Altheia McCallum

November 14, 2024

5  out of  5
rating by Altheia McCallum
"Chad was wonderful to work with. You can tell he really cares about his customers and his team. I would highly recommend."
We responded:
"We're glad to hear that our teams dedication to our customers made a positive impact on your experience. We appreciate your support!"
Profile photo of Muhmmad Yakut Ali

Muhmmad Yakut Ali

November 13, 2024

5  out of  5
rating by Muhmmad Yakut Ali
"Alex was great in the whole process in getting both auto and home insurance quotes and switch over from my current providers with explanation all the way patiently."
We responded:
"Thank you, Muhammad, for your kind words! We're thrilled to hear that Alex provided excellent service and made the transition smooth for you. We appreciate your trust in us for your auto and home insurance needs."
Profile photo of Nancy Taylor

Nancy Taylor

November 4, 2024

5  out of  5
rating by Nancy Taylor
"Needed to find a new insurance company after 20 years! Very stressful for sure! I contacted State Farm, and spoke to Alex! I cannot say enough about him! He is great! Excellent customer service skills, easy to talk to and understand! It is soooooo hard to find any type of customer service these days but ……..Alex went above and beyond! Would definitely recommend! Not to mention, State Farm had the best rates out of 3 majors, by at least 30%!"
We responded:
"Thank you, Nancy, for your kind words! We're thrilled to hear about your positive experience with Alex and that you found our rates competitive. We appreciate your trust."
Profile photo of Arthur Patterson

Arthur Patterson

October 3, 2024

5  out of  5
rating by Arthur Patterson
"One of the rare people who has your best interest at heart despite making their money selling you something, Alex walked me through various policy options, making his recommendations, which I sometimes adjusted higher, and sometimes lower, but always better informed thanks to him. I would pay more money just to work with someone like Alex, but it turns out, it was also the best-value policy of any I quoted. I would send anyone I knew looking for insurance options here."
We responded:
"Thank you, Arthur, for your kind words. We're thrilled to hear that Alex provided you with exceptional service and valuable guidance. Your recommendation means a lot to us, and we're glad you found the best-value policy. We appreciate your trust in our agency."
Profile photo of morgan official

morgan official

September 17, 2024

4  out of  5
rating by morgan official
"Chad is a great guy and he went through my policy with me detaily and it was quite understandable for me. I recommend getting a policy from him."
We responded:
"Thank you so much for the kind words and the great review! Your recommendation means the world to us. "
Profile photo of Timothy Yoo

Timothy Yoo

August 29, 2024

5  out of  5
rating by Timothy Yoo
"Just got my new car insurance policy instated for my move to Hillsboro from Georgia. Got to keep the same coverage for almost exactly the same price. Was very reasonable, and my correspondence with Alex especially was smooth and understandable. He was great with explaining the confusing stuff and helped handle everything from autopayment authorization and timing all over the phone."
We responded:
"Alex is one our best in the office! Happy to hear things went smooth in the transition from Georgia to Hillsboro, Oregon. Enjoy your time in Oregon. "
Profile photo of Will Gresens

Will Gresens

August 27, 2024

5  out of  5
rating by Will Gresens
"Alex was an amazing agent for me. He was patient and detailed. I'm very happy with his service and looking forward to working with him throughout my time with State Farm"
We responded:
"Thank you for the review Will. Alex goes above and beyond for his customers. When near the office, stop in and say hello and pick up a 2025 calendar! "
Profile photo of PNW—77

PNW—77

August 27, 2024

5  out of  5
rating by PNW—77
"Alex is a very personable and caring agent. I highly recommend using this young man for your insurance needs."
We responded:
"Alex does a great job finding the right insurance solutions for his customers and the Agency is lucky to have him. Thank you for the glowing review! - Chad "
Profile photo of David Ogle

David Ogle

July 30, 2024

5  out of  5
rating by David Ogle
"I worked with Chad Elder to switch my home and auto insurance to State Farm from another organization. Chad was very knowledgeable, answered all my questions, provided great pricing and, most importantly, delivered great customer service. The process to switch was quick and easy. Thanks Chad!"
We responded:
"David, it was great chatting with you and assisting you with Home & Auto Insurance. Feel free to call the office anytime with any questions in the future. "
Profile photo of Abdullah Mamun

Abdullah Mamun

July 22, 2024

5  out of  5
rating by Abdullah Mamun
"Alex was able to provide all info. He was very helpful. gave excellent suggestions."
We responded:
"Abdullah, I know we will continue to give you the best experiences possible! Thank you for sharing. - Chad"
Profile photo of Jeka Lyakhov

Jeka Lyakhov

July 12, 2024

5  out of  5
rating by Jeka Lyakhov
"I had an excellent experience with this insurance agency, thanks to Alex. He was incredibly helpful, personable, and knowledgeable throughout the entire process. Alex made me feel like he was truly fighting in my corner, and he helped me find an insurance policy that works perfectly for my situation. I highly recommend this agency, and especially Alex, for anyone looking for top-notch service and support."
We responded:
"Jeka, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Chad"
Profile photo of Matilyn Simpson

Matilyn Simpson

July 2, 2024

5  out of  5
rating by Matilyn Simpson
"Chad is a pleasure to work with! I would recommend him and his agency to anyone!"
Profile photo of Kris J

Kris J

June 28, 2024

5  out of  5
rating by Kris J
"Insurance premiums are very high these days especially if you have kids. Chad and his team are awesome-they will save you money when comparing apples to apple. Also Chad listened to my needs and made the best recommendation for my situation. He seems very knowledgeable and honest. It’s good to have someone in your corner that you can count on when something unexpected might happen! Thank you Chad for being there in time of need. You and your team had my back. Finally a good insurance argent that cares and doesn’t treat you like a number. Kris J"
We responded:
"Thank you Kris, we work hard to setup the right Auto, Home and Life Insurance coverage for the family. We like to educate the adults and especially the youthful drivers. I look forward to seeing you and family in the office over the Summer. "
Profile photo of Tamara Riordan

Tamara Riordan

June 23, 2024

5  out of  5
rating by Tamara Riordan
"Chad was wonderful! He was very responsive, answered all our questions, and found solutions to our insurance needs. We ended up moving all our home, car, and business insurance to him. Highly recommend!"
We responded:
"Tamara, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Chad"